In this chapter, we will go through the setup of Variables and Databases. Both functions act as a form of memory for our custom chatbots and can be useful in various use cases.
Variables act as a form of memory for our custom chatbots. One variable can store one piece of information that our chatbot will remember.
How to set it up:
There are countless ways to use this feature to store information and call on it when talking with your custom bot
Databases allow you to store data within your custom chatbot. You can enter data into this database, and have your custom chatbot call the data or add to the data.
For example, you can have a custom chatbot that keeps track of your business’s customer records: the name of the customer, when they purchased, what they purchased and how much they paid.
With the database feature, you can add to this database with your custom chatbot or ask the chatbot to retrieve information from this database.
How to set it up:
