Why Chat Flow Exists
DMs and emails stack up; customers bounce. Chat Flow keeps the conversation moving 24/7, answering questions the second they hit your WhatsApp inbox—all in your brand voice. No more frantic copy‑pastas or missed pings; just calm, consistent support.
How Chat Flow Works (3‑Step Loop)
- Listen in real time – WhatsApp Business Cloud watches for every new message.
- GPT crafts the perfect reply – The text is sent to GPT‑4o, which pulls from your preset prompt to highlight your product benefits and handle objections.
- Instant send‑off – Chat Flow fires the response back through WhatsApp, tagged to the right customer thread.
(Behind the scenes it retries up to 3 times on errors and auto‑commits any changes—rock‑solid even on poor connections.)
Why It’s Your Secret Weapon
- Cuts first‑reply time to seconds—goodbye lag, hello loyalty.
- Scales without extra hires—AI handles 80% of common queries.
- Always on‑brand—responses pull wording straight from your own prompt and tone guide.
- Zero‑code tweaking—edit a few lines in Make and you’re live.
Quick Start (2‑Minute Setup)
- Import
ChatFlow.json into your Make workspace.
- Paste your WhatsApp Business credentials.
- Add your OpenAI key and custom prompt (we give you a starter template).
- Hit Run once to test; tweak tone or FAQs if needed.
- Flip the scenario to ON and let Chat Flow handle the inbox while you focus on growth.
Pro Tips & Tricks